Shipping Policy
Shipping Policy
Last updated: September 2026
Free Shipping
We offer free standard shipping on all orders over $59 within the United States. Orders under $59 are subject to a flat shipping fee, which will be calculated and displayed at checkout.
Order Processing Time
Orders are processed within 1–3 business days (Monday through Friday, excluding public holidays). You will receive a confirmation email once your order has been shipped.
Estimated Delivery Times
- Standard Shipping: 5–8 business days
- Expedited Shipping: 2–3 business days (additional fee applies, available at checkout)
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package through the carrier's website.
Shipping Carriers
We ship via trusted carriers including USPS, UPS, and FedEx, depending on your location and order size.
International Shipping
We currently ship within the United States. For international shipping inquiries, please contact us at MatthewHalleyndv1@outlook.com and we will do our best to accommodate your request.
Shipping Delays
While we strive to meet all estimated delivery times, delays may occasionally occur due to carrier issues, weather conditions, or high-volume periods. lxaigc is not responsible for delays outside of our control. If your package is significantly delayed, please reach out to us and we will assist you.
Lost or Stolen Packages
If your tracking shows delivered but you have not received your package, please contact us within 7 days of the delivery date at MatthewHalleyndv1@outlook.com. We will work with the carrier to resolve the issue.
Contact Us
Email: MatthewHalleyndv1@outlook.com
Hours: Monday – Friday, 9am – 6pm EST